Frequently Asked Questions

Everything you need to know about your Ora shopping experience.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination.

What is your return policy?

We offer a 30-day return window for all unworn items with original tags attached. Returns are free for domestic customers via our online portal.

How do I find my correct size?

Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as our cuts range from slim to oversized.

What payment methods do you accept?

Ora accepts all major credit cards, PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.

Are your materials sustainably sourced?

Yes, we prioritize organic cotton, recycled polyester, and ethical manufacturing processes to ensure our fashion has a minimal environmental footprint.

Can I change or cancel my order?

Orders can be modified or canceled within 60 minutes of placement. After this window, our warehouse begins processing and we can no longer make changes.